Privacy Policy

Welcome to the Trust Haven Solution INC Privacy Policy. This Privacy Policy pertains to your use of our digital properties, which include our websites and mobile apps, collectively referred to as "digital properties" in this policy.

Scope of the Policy:

This Privacy Policy applies to Trust Haven Solution and Pacific Sales retail stores, Trust Haven Solution locations and events, and digital properties operated by Trust Haven Solution Co, Inc. and its subsidiaries, unless a digital property or subsidiary has its own privacy policy, in which case that policy takes precedence.

State-specific rights and definitions are available on our State Privacy Rights page to comply with relevant laws.

Some Trust Haven Solution products and services may have additional terms regarding information collection, use, and sharing specific to those offerings.

Information We Collect:

We collect various types of information:

Information You Provide: This includes your name, postal address, email address, phone number, payment card details, and My Trust Haven Solution® member ID. In certain situations, we may also collect additional information, such as driver's license numbers, social security numbers, demographic and lifestyle data, and more.

Information About Others: If you provide information about other people, we will use it only for the specific purpose you provide.

Information from Other Sources: We may receive data about you from third parties to update, expand, and analyze our records and provide products and services of interest.

Information Collected Automatically Online: This includes data about your device, browsing behavior, IP address, referring URLs, and identifiers like IMEI/UDID and MAC addresses. We use technologies like cookies for trend analysis, website administration, and demographic information. You can control cookie usage in your browser settings.

Location Information: Some of our digital properties may collect your location to offer features like store location services. You can manage location settings on your mobile device.

Store Cameras: Cameras in our stores serve various operational purposes, including asset protection and traffic analysis.

Reviews and User-Generated Content: Content provided in publicly accessible blogs or community forums can be read, collected, and used by others.

How We Use Your Information:

We utilize the information we collect for various purposes, including customizing your digital experience, processing orders, delivering products, marketing, research, fraud prevention, internal data analytics, and complying with legal and contractual obligations.

How We Share Your Information:

We do not sell your personal information for monetary gain. We share your information with third parties for services like order fulfillment, product installations, customer support, marketing, research, and fraud detection. We may also share information for co-branded offerings and financial products related to our business.

We may be required to disclose information for legal compliance, regulations, or government requests. Information may also be shared in the event of a corporate sale, merger, or similar event.

How We Protect Your Information:

We employ security measures to protect your information. However, while we aim to maintain confidentiality, we cannot guarantee complete security for information transmitted to us.

Your Choices:

You can opt-out of marketing communications, update your information, deactivate your account, or request content removal. To do so, follow the instructions in marketing communications, or contact us through the provided contact methods.

Protecting Children's Privacy:

We do not knowingly collect personal information from children under 13 without parental consent. If we learn of such information being collected, we promptly delete it.

Links to Other Websites:

Our websites may link to other websites with their own privacy policies. Always review the privacy policy of the website you are visiting.

Social Media Features:

Our website includes social media interaction features that collect information like IP addresses and may set cookies. These features are subject to the privacy policies of the social media company providing them.

Privacy Policy Updates:

As we and our customers evolve, we may update our Privacy Policy. Material changes will be communicated through email or notices on our website.

How to Contact Us:

You can reach us through various contact methods:

Phone: 1800-235-0122
Email: help@trusthavensolution.com
Address: 6915 Jennie Anne Ct, Bakersfield, CA, 93313